Privacy Policy
1. Introduction
Nexasprint Technologies recognizes the significance of handling your information—referred to as 'Personal Data'—in a manner that is fair, ethical, transparent, secure, and legal.
This Privacy Statement outlines the types of Personal Data we collect, how we use it, and the choices and rights you have regarding your data.
It applies to the Personal Data we handle during our interactions with you through our websites and social media platforms ("Sites") linked to this Privacy Statement, as well as any Personal Data collected offline or obtained from other sources.
In some regions, additional regulations may apply to how we manage your Personal Data. Please review the relevant privacy notices and statements for these areas.
This Privacy Statement is a part of our Terms of Use that govern the use of our Sites.
If you have any questions about how we use your personal data or would like to lodge a complaint, please contact us at info@ai-horizon.io
2. Information we collect about you
Personal data refers to any information that identifies or relates to you.
We gather personal data from various sources, including: data you provide directly to us; data automatically collected through your use of our sites; and data obtained from other sources, as detailed in this Privacy Statement.
The specific types of personal data we collect depend on our interactions with you. Direct Collection of Personal Data. We collect personal data directly from you in the following circumstances:
1. Client Onboarding: When we onboard you as a client or a representative of one of our clients, we gather your name, business contact details, job title, and employer name.
2. Purchasing Products or Services: To order our products, services, or solutions, you need to create an account or establish a relationship with us. In addition to the information collected during account creation or client relationship setup, we also collect your payment details.
3. Contacting Us, Requesting Information, or Providing Feedback: If you reach out to us, request information, or provide feedback through surveys, we may collect your name, contact details, job title, industry, location, and the specifics of your inquiry.
4. Mailing Lists and Newsletters: When you subscribe to our newsletters or mailing lists, we collect your contact information, including your name and email address.
5. Downloading Content: When you download white papers, reports, or other materials, we may collect your name, contact details, job title, industry, and location.
6. Event Registration and Attendance: For events, workshops, or seminars, we collect your name, contact details, meal preferences, contact preferences, payment information (if applicable), and any additional details noted in our event forms.
7. Using Our Sites: We collect information about your interactions with our Sites and any data you submit through them.
8. Social Media Interactions: If you post on our social media pages, we may collect information from your posts. This information is usually used to respond to your inquiries and is generally not linked to your account.
Automatic Collection of Personal Data:
1. Technological Tracking: We use cookies, web beacons, and similar technologies to automatically collect information about your use of our Sites and services, including your domain name, browser type, operating system, web pages viewed, links clicked, language preferences, demographic details, IP address, time spent on our Sites, and the referring URL.
2. Location Data: We may also determine your approximate location from your IP address. This data is typically not combined with other personal information we have about you. For further details, refer to the “Cookies and Similar Technologies” section below.
3. Personal Data Collected from other Sources
We also gather personal data from various sources, including:
1. Our Affiliates: As permitted by law and with your consent where necessary, our affiliates may share your contact information with us if they believe you might be interested in a product, service, or solution, or through your use of their sites or offerings.
2. Our Business Partners: We collect information from our business partners who collaborate with us on co-branded services or joint marketing and service activities.
3. Public Databases and List Enhancement Services: We obtain information from public databases and list enhancement programs. For instance, we might use a service provider to confirm mailing addresses. In some cases, an external service provider may handle mailing activities without us receiving updated address information.
We do not collect sensitive or special category personal data, such as health information, biometric or genetic data, religion, political beliefs, union membership, race, or sexual orientation. Please refrain from sending us this type of information.
You have the option not to provide personal data in certain situations. However, if the data is essential for delivering our products, services, or solutions, accessing our sites, or performing administrative tasks, we might be unable to proceed without it.
4. How We Utilize Your Personal Data
We use your personal data for various purposes based on the reason it was collected and our relationship with you:
1. Contractual Obligations: To fulfill or enter into a contract with you or your employer, including providing our products, services, or solutions and responding to your or their requests.
2. Legitimate Business Interests: To safeguard our legitimate business interests or those of third parties with whom we share or receive your personal data. This includes managing, operating, or promoting our business, direct marketing, and conducting business with our affiliates. When relying on this basis, we evaluate our interests to ensure they do not override your fundamental rights and freedoms. You may also have the right to object to our use of your personal data in certain cases; refer to the 'Your Rights' section of this Privacy Statement for more information.
3. Legal Compliance: To comply with applicable laws and regulations governing our business practices.
4. Consent: When you provide consent for us to use your personal data. You can withdraw your consent at any time. Upon giving consent, you will be informed about how your data will be used and how to withdraw your consent if you change your mind.
5. How we use information about you
We may use your personal data to:
1. Enhance your experience with our products, services, and solutions. Specifically, we may use your data to:
a. Conduct administrative tasks, business functions, and internal reporting
b. Send you administrative updates and manage our relationship with you
c. Collect feedback on our offerings through surveys, using your data solely for this purpose via our third-party Customer Experience Management platform
d. Evaluate and improve the performance of our Sites, products, services, and solutions
e. Process your orders and deliver our products, services, and solutions
f. Provide you with up-to-date information about our offerings
g. Address your inquiries and fulfill your requests
h. Update our records and keep your contact information current
2. Offer you marketing materials and tailor your experience with us. For example to:
a. Sending you marketing communications
b. Personalizing your interactions with us
c. Allowing you to subscribe to our newsletters and mailing lists
d. Providing you with options to manage your marketing and cookie preferences
e. Facilitating your registration for our events, workshops, and seminars
3. Achieve our business objectives and analyze information. For instance, to:
a. Build, oversee, and sustain our business relationship with you
b. Gather usage statistics for our Sites
c. Address and respond to privacy requests, inquiries, concerns, and complaints
d. Meet our contractual commitments
4. For research and analytical purposes, such as:
a. Gaining insights into how you interact with our sites, products, services, and solutions
b. Enhancing our sites, products, services, and solutions
c. Assessing the demand for our sites, products, services, and solutions
d. Conducting surveys and questionnaires for market research or client satisfaction purposes
5. To meet our legal obligations, including:
a. Investigating, preventing, or addressing illegal activities and suspected fraud
b. Looking into breaches of our Terms of Use or Privacy Statement
6. How We Share Your Information
We may disclose your personal data to the following parties for the reasons outlined in this Privacy Statement:
1. Affiliates: To fulfill the purposes described in this Privacy Statement.
2. Business Partners: To provide co-branded services or engage in joint marketing activities, in compliance with applicable laws.
3. Service Providers: To perform operational services or facilitate transactions on our behalf. This includes processing orders, assisting with sales and post-sales support, client support, email delivery, data analytics, survey distribution and insights, and auditing.
4. Authorities: To respond to requests from competent authorities as required by applicable laws, regulations, or legal processes, or to comply with judicial or government orders.
We may also share your personal data in these situations:
1. With Your Consent: When you authorize us to share your data.
2. Business Transactions: In connection with joint ventures, mergers, sales of company assets, consolidations, restructurings, financing, or acquisitions involving all or part of our business, including
3. Legal Protection: To safeguard the rights, property, or safety of Nexasprint, our affiliates, business partners, yourself, or others, or as otherwise required by law.
4. Other Legal Reasons: For additional legal purposes.
When we share your personal data with affiliates, service providers, or other parties, we ensure that they implement adequate physical, administrative, and technical safeguards to protect your data and use it only for the intended purposes.
7. How We Protect Your Information
We are dedicated to safeguarding your personal data from accidental or unlawful destruction, loss, alteration, unauthorized access, or disclosure. We achieve this through a combination of physical, administrative, and technical measures, and we also require our affiliates and service providers to implement similar protections. When our sites require you to create and manage accounts with usernames and passwords, we cannot guarantee the security of your personal data if you do not also take precautions on your end. It is important that you take reasonable steps to protect your personal data, such as keeping your passwords confidential, choosing strong passwords, and adopting other protective measures.
8. Duration of Information Retention
We retain your information only for as long as necessary to achieve the purpose for which it was collected. If required, we may keep it longer to meet legal obligations, address disputes, protect our assets, or enforce our rights. The factors influencing our retention period for personal data include:
1. Legal, contractual, or other obligations requiring us to retain your data, or if it is needed for litigation purposes.
2. The necessity to maintain accurate business and financial records.
3. Availability of automated tools allowing you to access and delete your personal data at any time.
4. Your consent to retain your personal data for an extended period, which we adhere to according to your consent.
In some cases, we may anonymize your data per our policies and retain those anonymized records for extended periods.
9. Cross-Border Transfers
As a global service provider, we may transfer your personal data to countries where we operate, as well as to our affiliates and international organizations, in line with the purposes outlined in this Privacy Statement.
When your personal data is transferred from its original country to a third country, affiliate, or international organization, we implement appropriate safeguards as required by applicable laws to protect your information. If you wish to review these safeguards, please contact us using the details provided in the ‘How to Contact Us’ section below.
10. Your Rights
Regardless of your location, you are entitled to certain rights concerning your personal data under various data protection laws. We are dedicated to respecting and upholding these rights, which include:
1. Right to be Informed: You have the right to know what personal data we hold about you, how we use it, its source, who we share it with, how long we retain it, and why we need it.
2. Right of Access: You can request access to your personal data and obtain a copy from us.
3. Right to Rectification: You have the right to correct any inaccurate or incomplete personal data about you.
4. Right to Erasure: You can request that your personal data be erased, deleted, or destroyed.
5. Right to Data Portability: You have the right to transfer, copy, or move your personal data securely for your own purposes.
6. Right to Withdraw Consent: You can withdraw your consent at any time regarding the use of your personal data or direct marketing activities.
7. Right to Restrict Processing: You can limit how we use your personal data.
8. Right to Object: You have the right to prevent or stop us from using your personal data, especially for direct marketing or data sales.
9. Right to Challenge Automated Decisions: You can question and review decisions made about you solely through automated processes (i.e., without human input).
10. Right to Complain: You can file a complaint or raise concerns about how we handle your personal data, either with us directly or with a relevant Data Protection Authority.
When you contact us, we may ask for specific information to verify your identity to assist you. In some cases, a reasonable fee may apply for accessing your personal data, and we will inform you of any such fee in advance.
There may be instances where we cannot fulfil a request due to legal or regulatory constraints, or we may not be obligated to do so under applicable laws. We may also have a legitimate business reason for declining a request.
For any requests, complaints, or questions regarding these rights, please refer to the ‘How to Contact Us’ section below.
11. Cookies and Similar Technologies
When you visit our sites, we and our service providers use cookies (small text files with unique identification numbers placed on your PC or device) and similar technologies, such as scripts, embedded web links, web beacons, Local Shared Objects (flash cookies), and Local Storage (HTML5). These technologies help us with various activities, including:
- Allowing you to sign in to our sites
- Authenticating your identity
- Tracking the information you provide to us
- Enhancing your browsing experience
- Personalizing our interactions with you
- Storing and managing your preferences and settings
- Gathering statistical data
- Analyzing the performance and usability of our sites
- Monitoring traffic patterns on our sites
- Identifying which areas of our sites have been visited
These technologies collect data sent by your browser to our sites, including your browser type, IP address (a unique identifier for your device that allows it to communicate over the Internet), as well as the date, time, and duration of your visit, the pages you view, and the links you click.
Our sites may also include web beacons or similar technologies from analytics providers, which collect information about your activities on our sites to help us compile aggregated statistics.
Currently, our sites do not respond to “do-not-track” requests from web browsers. However, several of our service providers that use these cookies or web beacons allow you to opt out of targeted advertising practices. You can also disable certain tracking methods, such as cookies, and opt out of targeted advertising if you wish.
12. Links to Third-Party Websites and Applications
Our sites may include links to external websites. Some of the content, advertisements, and features on our sites may be provided by parties unaffiliated with us.
We are not responsible for and do not endorse the security, privacy practices, or content of these external sites. Before sharing any personal information, please review the privacy and cookie policies of the third-party sites. Your use of these external sites is at your own risk.
Additionally, you may interact with us through social media plugins by ‘liking’ or sharing content from our sites. These plugins are managed by the social networks themselves (such as Facebook, LinkedIn, Twitter, Google+, etc.) and are governed by their respective terms of use, privacy, and cookie policies. We recommend that you review these policies to understand how they may affect you.
13. Direct Marketing Communications
We may send you direct marketing messages about our products, services, and solutions. You have the option to decide whether or not you want to receive these marketing communications from us.
You can opt out of receiving marketing materials at any time and manage your communication preferences by:
- Clicking the ‘Unsubscribe’ link included in our communications.
- Updating your preferences in our online Preference Center, if you are registered with our Sites.
- Emailing us at info@ai-horizon.io
Once we receive and verify your opt-out request, we will process it as quickly as possible.
Please note that even if you opt out of marketing communications, we may still send you administrative messages related to your use of our products, services, and solutions, which you cannot opt out of.
We do not share your personal data with unaffiliated parties for their own marketing purposes, nor do we sell, rent, distribute, or otherwise make your personal data commercially available to any third party.
14. Children’s Privacy
We encourage parents and guardians to be actively involved in their children's online activities. Our Sites are not directed at children. If you suspect that we have collected personal data from someone under the legal age of consent in your country or local jurisdiction without appropriate consent from a parent or guardian, please reach out to us by emailing on info@ai-horizon.io
15. Updates to Our Privacy Statement
We may revise our Privacy Statement periodically. When we do, we will update the ‘Last update’ date at the top of the statement
We recommend that you review our Privacy Statement regularly to stay informed about how we handle your personal data and our privacy practices.
16. How to Contact Us
If you have any questions about how we use your personal data, have privacy concerns, or wish to make a request or complaint regarding your personal data, please contact us at info@ai-horizon.io
